Contact : +27 (0) 10 600 0400 | Monday - Sunday : 8:00 - 20:00 | Purchase 24 hours a day
Follow @ONLINEELECTRIC3WHO WE ARE?
The City of uMhlathuze is the third largest municipality in KwaZulu-Natal.
The City of uMhlathuze (KZ 282) is situated on the north-east coast of the province of KwaZulu-Natal, about 180 kilometres north-east of Durban. The City of uMhlathuze comprises of the central business districts of Richards Bay, eMpangeni, Heatonville and Buchanana in Ntambanana.
0800 222 827
035-907 5444
035 797 3314/5
035-901 2475/ 8
talk2us@umhlathuze.gov.z
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After you have followed the once off Registration process, you will receive our banking details via email and SMS to enable you to create a private beneficiary named Online Electricity
After this is done, to buy your electricity or water is as simple as making an EFT (Electronic Funds Transfer) from your online banking or banking App to Online Electricity.
Then 2 to 5 minutes later you should receive the token via email and SMS.
Do not use your banks own Buy - Prepaid - Electricity option, as this is not part of our system, and if these transactions fail, we cannot assist.
We are specialists in prepaid electricity.
Electricity.co.za provides facilitation of prepaid electricity and water tokens service as the main business and not as a secondary service like many other institutions.
We have a wide knowledge base regarding prepaid electricity and water.
This results in unsurpassed and personal service, especially where a client is having problems.
If you make any regular Interbank Payment to any of our accounts. Transactions should only be automatically processed for token delivery when the funds clear in our account, in accordance with your Banks Interbank Payment policy.
If you need a token immediately you can choose to make an IMMEDIATE PAYMENT from your bank to expedite token delivery, this is normally within 2 to 20 minutes after the immediate payment was made, this time period may also vary according to your bank's Immediate Interbank Payment Policy.